Businesses will be judged on how they came out of the COVID-19 pandemic. Much of your success during the coronavirus crisis likely depends on two factors: your industry and your business continuity plan. Unfortunately, for those businesses in hard-hit industries like hospitality, tourism, and retail, even the most robust continuity plan may not be enough to keep you or your employees afloat. That’s a tragedy no one saw coming. Companies who are weathering this crisis well are leaning heavily on their Continuity of Operations Plan, or COOP. These plans provide guidance on implementing and managing business operations so services can be performed in an emergency event. At its core, a COOP examines the risks to your business caused by specific events – catastrophic damage to your headquarters, a data security breach, a meteorological disaster – and assesses how to maintain business operations if one of them should occur. The global spread of COVID-19 has given companies a sobering reminder they should now include a pandemic response in their COOP. Here are six considerations to include in your business operations plan that can significantly improve your response to a similar catastrophe (we hope you never need to deploy it).