The EBI Story: How Did We Help You?
EBI is the most awarded enterprise background screening provider in the industry. We are known for customer care excellence. It’s the #1 reason our clients stick with us year after year. EBI clients are supported by a personalized, well-trained Customer Care team fully located in our U.S. headquarters. We understand your business goals, provide swift and accurate assistance, and most importantly, advocate for your success. This helps us deliver a consistent WOW Experience to all our clients. But how do we do this? We went straight to the source – one of our support specialists – and asked her. What is it about EBI’s Customer Care that elevates the experience for our clients, and, as it turns out, our employees?