Fast. Accurate. Compliant.
Employment background screening is not something you can buy off the shelf. Screening works best when tailored to fit your unique needs.
Our background screening platform was created to be flexible and scalable. In fact, almost every aspect of our screening software is configurable. Which means you'll get access to over 55,000 features. So there's no limit to the number of configurations you can have. And with a 99.96% uptime rate, it's the most dependable screening platform on the market.
Every background check report complies with the Fair Credit Reporting Act (FCRA). And our screening process adheres to strict ISO policies and procedures.
It shouldn't be stressful when you need support.
With EBI you have an entire Customer Care Team dedicated to your account. Every single member is based in our US headquarters, so nothing is ever lost in translation.
Our support team answers over 99% of incoming calls before they go to voicemail. And we resolve questions from email in ten minutes or less. Or, if you prefer, you can chat with us online, watch a video, or use the helpdesk from your portal.
Learn more about our background screening customer care.
Our US-based Candidate Care Team is standing by 24/7 to support your candidate. If your candidate needs help during the screening process they can connect with our support team in three different ways.
So whether they need guidance, help with a dispute, or a technical issue, someone is standing by to help. Your candidate can also search the online help library or watch a support video.
Everything they'll need is right in the candidate portal. That means less work for you and your team.
Some of our employment screening services include:
That's why Fortune 500 brands, international organizations, and small businesses alike choose EBI.
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