Certifications

Certified Background Checks and Screening

Fast. Accurate. Compliant.

Employment Background Screening

You can't buy background checks off a shelf. One size doesn't fit all. Screening works best when tailored to fit your unique needs.

Our background screening platform was created to be flexible and scalable. In fact, almost every aspect of our screening software is configurable. Which means you'll get access to over 55,000 features. So there's no limit to the number of configurations you can have. And with a 99.96% uptime rate, it's the most dependable screening platform on the market.

Employment Background Check Services

Some of our employment screening services include:

  • Criminal Record Checks
  • Education/ Degree Verification
  • Employment Verification
  • Civil Records Search
  • Credit Report Check
  • Motor Vehicle Records Check (MVR)
  • Social Security Number Verification
  • Healthcare Sanctions Report (HSR)
  • Professional Reference Check

That's why Fortune 500 companies, global brands, regional businesses, and SMBs alike choose EBI.

FCRA Compliant and ISO Certified Background Screening

Every background check report complies with the Fair Credit Reporting Act (FCRA). And our screening process adheres to strict ISO policies and procedures.

  • ISO 27001 certified data centers for data security
  • ISO 27001 certified operations for security and privacy
  • ISO 9001 certification for quality management
  • NAPBS founding member and fully accredited
  • Privacy Shield Framework accredited
  • 100% US-based: Screeners, Customer-Support, Data Storage... Everything

Around-the-Clock Support

Customer Care

It shouldn't be stressful when you need support, but we know it can be.

You'll receive have an entire Customer Care team dedicated to your account. Every single member is based in our US headquarters, so nothing is ever lost in translation.

Our support team answers over 99% of incoming calls before they go to voicemail. And we resolve questions from email in ten minutes or less. Or, if you prefer, you can chat with us online, watch a video, or use the helpdesk from your portal.

Learn more about our background screening customer care.

Dedicated Candidate Support

Our US-based Candidate Care Team is standing by 24/7 to support your candidate. If your candidate needs help during the screening process they can connect with our support team in three different ways.

  • Call for toll-free support
  • Start a live chat with a specialist
  • Email a member of our support team

So whether they need guidance, help with a dispute, or a technical issue, someone is standing by to help. Your candidate can also search the online help library or watch a support video.

Everything they'll need is right in the candidate portal. That means less work for you and your team.