The Details

Duration: 60 minutes

Credits: 1 credit hour for HRCI and SHRM Certifications (more below)

Presented By: EBI & Civility Partners (more below)

Recorded from the live presentation on 5/2/18.


What You'll Learn:

  • Identify workplace harassment and why people do it 
  • 3 steps to address aggressive behavior
  • Discover a simple tool for coaching those engaging in behavior that goes against your core values



When we think of harassment, we think of turning to an attorney for advice and training. While attorneys are important to the discussion, they're not your best defense.

Your best defense is creating a positive culture that leaves no room for harassment and that makes speaking up more comfortable. 

Join us to learn specific, actionable advice that you can implement in your workplace today, and avoid harassment claims tomorrow.


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This program has been approved for 1 recertification credit hour toward aPHR®, PHR®, PHRca®, SPHR®, GPHR®, PHRi® and SPHRi recertification through the HR Certification Institute® (HRCI®) This program is valid for 1 PDC for the SHRM-CP℠ or SHRM-SCP℠.


Who Should Watch:

  • HR Managers
  • Business owners
  • Anyone invested in creating positive work environments!  


About the Presenters:


Catherine Mattice Zundel, MA, SPHR, SHRM-SCP 

is President of consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared several times on national affiliates of FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and NPR. In his book foreword, Ken Blanchard called her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, “the most comprehensive and valuable handbook on the topic.”  



Jennifer Gladstone
is a news anchor and journalist with nearly 20 years of experience in front of the camera. She's worked in several markets, large and small, and has performed nearly every task needed in a newsroom. As EBI's Screening News Editor, she keeps EBI's customers and blog subscribers up-to-date on the latest screening news and legislative alerts affecting companies of all sizes.

Access the Recording & Slide Deck: