Employment Background Investigations, Inc. (EBI), a global leader in the employment background screening and drug testing industry, proudly announces certification in accordance with the ISO 9001:2008 for Quality Management.
The ISO 9001:2008 criteria for quality management systems is recognized and accepted worldwide as a standard for service excellence. This certification demonstrates EBI’s commitment to delivering products and service that foster continual improvement while delivering industry leading customer satisfaction.
“To truly provide customer satisfaction, you must first understand the goals and strategic objectives of each client and then deliver service beyond their expectations. Incorporating a quality management system throughout our entire organization helps us continually achieve this goal,” stated Rick Kurland, President and CEO.
EBI focuses on timeliness, accuracy and compliance as a benchmark for quality. Our team creates specific and measurable objectives to consistently monitor internal performance and our client’s overall satisfaction.
The International Organizations for Standardization develops and publishes international standards for nearly every product on the market. Obtaining an ISO Certification is not an easy process. It requires countless hours and thousands of pages as we review our process and procedures, document our training and constantly conduct audits to make sure we are always improving.
In addition to our dedication to quality management, EBI is currently the only global background screening company to hold both an ISO 27001:2005 certification for Information Security and to be accredited by the National Association of Professional Background Screeners (NAPBS).
Employment Background Investigations is a technology driven leader in domestic and global pre-employment background checks, drug testing, occupational health screening and I-9 compliance. We specialize in development, implementation and management of customized employment screening programs for large and multi-national clients. We are dedicated to information security.
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