(Owings Mills, Maryland, October 19, 2020) – Employment Background Investigations, Inc. (EBI) is proud to announce another record-setting accomplishment after being recognized for the 13th time as a top employment screening provider by HRO Today’s 2020 Baker’s Dozen Customer Satisfaction Ratings list.
This recognition solidifies EBI’s reputation as the most awarded Consumer Reporting Agency in the HRO Today’s Baker’s Dozen history.
“EBI is the first and only screening firm to make the HRO Today’s Baker’s Dozen list 13 times and this is the third year we’ve been recognized as an enterprise global leader of screening services,” says Bob Capwell, Chief Knowledge Officer at EBI.
This latest accolade breaks the record EBI set last year with a dozen placements on the HRO Today’s Baker’s Dozen list. EBI also finished #1 for quality of service and #1 for breadth of services in the Enterprise category two years ago.
“This is an incredible accomplishment and is a credit to our entire team who works tirelessly day in and day out to deliver a WOW customer experience,” says Capwell. “Even during such uncertain times, we continue to innovate as we recently launched EBI Workplace Health & Safety, an end-to-end comprehensive solution to keep employees healthy and businesses safe.”
HRO Today’s Baker’s Dozen Customer Satisfaction Ratings list recognizes customer service excellence across the entire screening industry. Hundreds of pre-employment screening providers exist; the Baker’s Dozen Overall Enterprise Leaders list recognizes the top 13 national screening providers as voted by more than 1,300 screening clients who were anonymously asked to score and rank providers in three categories: service breadth, size of deals, and quality of service. The list is reviewed and compiled by HRO Today Magazine, a leading publication for human resource professionals. Companies fall into either mid-sized or enterprise-caliber.
“Congratulations to EBI for its record-setting appearance as a top enterprise employment screening provider on the Baker’s Dozen,” says Elliot Clark, CEO of HRO Today Magazine. “EBI has been a fixture on the Baker’s Dozen since 2005. The Baker’s Dozen represents the very best pre-employment screening companies in the industry, and is a great resource for HR professionals.”
See the full 2020 HRO Today’s Baker’s Dozen list.
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