Consistently High Quality

There are hundreds of background screening companies that can run background checks on your candidates. By and large, the results you receive back will be the same. But in the end, EBI's quality stands out, and is reflected throughout your entire user experience.

When we set out to ensure the best quality, we inevitably wound up landing on the ISO 9001 standard as the mark to hit. No other background screening company was ISO certified, but EBI isn't just any other background screening company. We were confident our quality standards were rigid, but we decided to put them to the test. In the end, we walked away with the only ISO 9000 certification in the industry.

So, what does this all mean for you?

Well, the latest ISO 9001 standard is based on eight quality management principles, all of which make your experience the best it can be.

These principles seemed to complement our core values perfectly. At EBI, we embrace every one of our core values, because we know that it takes all of them collectively to deliver a "WOW" experience to you.

ISO 9001 Principals

How We Define Quality

Nearly Perfect Accuracy

Our ISO 9001 certification for quality management helps ensure we remain 99.98% accurate. Our processes and procedures are defined by global ISO standards. And our internal audit programs prevent mistakes before they impact your business. We're happy to share any of our accuracy numbers - email our team to learn more.

Relax, We've Got You Covered

We've spared no expense when it comes to compliance. Our compliance team advises, audits, and benchmarks every process and procedure each day. Routine monitoring of the legal landscape makes sure you're always compliant. Educational resources like the Screening News Network and our Compliance Library are available to all our clients.

Peace Of Mind

We're one of the few PBSA accredited screening firms in the world to hold an ISO 27001 certification for information security for all our operations. This certification is difficult achieve and covers much more than data storage. From entry security and work station security, to document control it requires a total restructure of operations and data management.

Fast, Efficient & Robust

96.92% of our background checks are done within 72 hours. But there's a difference between getting it done and getting it done right. So, we spent almost 25 years perfecting our processes. And over that time, we've created the most efficient & robust screening infrastructure in the industry. The outcome? Consistently fast results that you can depend on.

Endless Options

Our systems are architected to grow with you. Our screening platform has over 55,000 features that can be configured however you require. And modifications can be made easily and quickly as your business grows and HR objectives change.

ISO 9001 for Quality Management

Discover more about our ISO 9001 certification and how it has enabled us to deliver consistently high quality screening.

See our certifications & accreditations

Data Security Advice from EBI's CKO

Bob, our Chief Knowledge Officer, has compiled a list of questions to ask potential screening partners.

Download Bob's checklist