Consistently High Quality

EBI takes pride in being especially known for their quality. As a privately owned company, we’re not beholden to investment groups have made a conscious decision to reinvest much of our profit into improving the business, rather than lining investors pockets.

But delivering a great product is tough. And delivering a consistently great product is much harder.

Consistency requires training, a time-tested management system, and checks and balances. You also need a corrective process to fix mistakes and to put safeguards in place for the future. That’s why we don’t rely on others when doing background checks & verifications. We have people involved at each step to double check for accuracy.

That means you'll always receive compliant, accurate, & timely reports. And if problems arise it means we’ll fix them immediately.

How We Define Quality:


TThere’s a difference between getting it done and getting it done right. We’ve perfected our processes and spend years assembling the perfect network of screening resources so we can deliver you results you can depend on AND be as fast or faster than other firms.


Our ISO 9001 certification for quality management defines the processes and procedures that ensure our product is 99.7% accurate. And our continual internal audit programs root out any potential week spots before they have a chance to result in errors.


We’ve spared no expense when it comes to compliance. Our sizable compliance team tracks, audits and scrutinizes every process and procedure at EBI on a non-stop basis. Continual improvement is their mantra and they dig deep leaving no stone unturned. Eagle-eyed monitoring of the legal landscape makes sure you’re always in compliance. Educational resources like the Screening News Network and our Compliance Library are available for free to all our clients.


We’re one of only a few NAPBS accredited screening firms in the world to hold an ISO 27001 certification for information security for all our operations. This certification is extremely difficult and costly to achieve, as it doesn’t just cover data storage. From entry security and work station security, to document control it requires a total restructure of how your company operates and handles data.


Our systems are architected to grow as you grow. Our screening platform has thousands of features that can be configured in an almost endless variety of ways, resulting in a platform customized to do exactly what you need it to. And modifications can be made easily and quickly as your business grows and HR objectives change.

Quality Management Systems

ISO 9001 for Quality Management

Discover more about our ISO 9001 certification and how it has enabled us to deliver consistently high quality screening.

See our certifications & accreditations

Data Security Advice from EBI's CKO

Our Chief Knowledge Officer, Bob Capwell has compiled a comprehensive list of critical questions to ask any potential screening partner.

Download Bob's checklist