Trust is critical for background screening companies. We collect every form of personal information imaginable from millions of applicants per year. We understand the sensitivity of that data and place data security at the top of the list with each decision we make.
Data Security
ISO 27001
EBI’s ISO 27001 certification is the foundation of that trust and demonstrates our ongoing commitment to safeguarding all candidate and client information.
When it comes to information security, the universally accepted best standard is the ISO 27001 Certification. As part of our commitment to Data Security, EBI was the first CRA to obtain this certification, which establishes requirements related to Information Security Management Systems (ISMS).
The standard provides guidelines for creating, implementing, maintaining, and refining an ISMS that keeps information accessible to the right people while also preserving confidentiality and integrity. It also helps ensure legal compliance with requirements such as the Data Protection Act. The standard helps organizations with cyber security strategy, IT governance, and asset protection. The standard also helps clients respond to incidents, mitigate threats, reduce downtime and minimize loss. ISO 27001 certification aids entities in establishing a system to protect information from security threats such as cyber-crime, viral attack, vandalism, terrorism, misuse of information, theft, and fire.
ISO 9001
EBI hold an ISO 9001:2015 certification for Quality Management. This is the backbone of our “client for life philosophy” and is backed by a comprehensive Quality Management System which is our commitment to providing the highest quality of service while delivering unparalleled customer satisfaction to our clients. EBI’s Leadership Team is engaged in setting a quality policy, defining documented procedures to improve the consistency of business functions, and measuring outputs that align with established Goals and Objectives. We focus on timeliness, accuracy and compliance as a benchmark for quality and measure these objectives against planned results.
PBSA Accreditation
We’re one of only a small percentage of background screening firms in the world to be accredited by the Professional Background Screening Association. To become accredited, we passed a rigorous on-site audit of our policies, procedures, and best practices.
As a founding member, we’ve long supported the PBSA‘s goal of having a strong, cohesive industry standard. Receiving the accreditation seal shows our commitment to excellence, accountability, and high professional standards.
Our staff is carefully selected and trained in proper information handling. Our operation center and Information Technology systems are secured beyond industry standards and we have an ongoing commitment to compliance.
Accreditation means data security, ethics, unparalleled client service, and customer education are at the heart of everything we do. We’ll take your background screening program to the highest level in our industry.
Privacy Shield Certified
For the EU-U.S. Framework and U.S.-Swiss Framework
Protecting Personally Identifiable Information (PII) is essential to what we do at EBI. For that reason, we participate in both the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. The goal of Privacy Shield is to provide companies on both sides of the Atlantic with a plan to comply with the strict EU data protection requirements for transferring personal data.
EBI has committed to the highest level of data security, thus chooses to participate in the Privacy Shield Program. Joining the Privacy Shield is voluntary. Once an eligible organization makes the public commitment to comply with the Framework’s requirements, the commitment will become enforceable under U.S. law.
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