We’re one of only a small percentage of background screening firms in the world to be accredited by the Professional Background Screening Association. To become accredited, we passed a rigorous on-site audit of our policies, procedures and best practices.
As a founding member, we’ve long supported the PBSA goal of having a strong, cohesive industry standard. Receiving the accreditation seal shows our commitment to excellence, accountability and high professional standards.
Our staff is carefully selected and trained in proper information handling. Our operation center and information technology systems are secured beyond industry standards and we have an ongoing commitment to compliance.
Accreditation means that data security, uncompromised ethics, unparalleled client service, and customer education are at the heart of everything we do. We’ll take your background screening program to the highest level in our industry.
Information systems and networks are an integral part of our business. We handle Personally Identifiable Information (PII) for thousands of applicants every day. It’s critical to keep all of this information secure. We do everything in our power to protect the data, and that includes going through the rigorous process of becoming ISO 27001:2013 Certified. We maintain an Information Security Management System (ISMS) in accordance with the ISO 27001 Standard. Our system is designed to protect the confidentiality, availability and integrity of information. It also helps reduce the potential impact of security incidents. The ISO 27001 Certification exemplifies our commitment to information security and underscores our long-standing commitment to the protection of confidential information in our care.
The ISO 9001:2015 Certification demonstrates our passion for quality while embracing continual improvement in everything we do.
Our client for life philosophy is backed by a comprehensive Quality Management System which is our commitment to providing the highest quality of service while delivering unparalleled customer satisfaction to our clients. We achieve this by implementing and supporting a quality management system in accordance with the ISO 9001 Standard that is embraced by our entire staff and our partners. Our executive team is engaged in setting a quality policy, defining documented procedures to improve the consistency of business functions, and measuring outputs that align with established Goals and Objectives. We focus on timeliness, accuracy and compliance as a benchmark for quality and measure these objectives against planned results. We consistently monitor internal performance and your overall satisfaction as a benchmark for our mutual success.
We hold active certifications by the Privacy Shield Frameworks for the EU-US and the US-Swiss.
Protecting personally identifiable information (PII) is essential to what we do. For that reason, we adhere to the seven principles laid out in the EU-US Privacy Shield Framework. The goal of Privacy Shield is to provide companies on both sides of the Atlantic with a plan to comply with the strict EU data protection requirements for transferring personal data.
There are seven Privacy Shield Principles that a company must comply with in order to be certified. They are:
While these are similar to the principles of the Safe Harbor Agreement that Privacy Shield replaced, the new Framework also includes 16 more detailed Supplemental Principles that must be followed.
By self-certifying we show our commitment to the Privacy Shield Framework and the intent behind it. This commitment makes us part of an elite global data protection alliance whose only goal is to protect the integrity of all personal data in our care.
We’re also certified under the US – Swiss Privacy Shield Framework. This framework was designed by the US Department of Commerce and the Swiss Administration to enhance the protection of data being transferred between the two countries. This agreement replaces the previous US – Swiss Safe Harbor Framework, and will help companies comply with Swiss data protection requirements when transferring personal data from Switzerland. The framework protects the privacy, accuracy and security of Swiss citizen’s personally identifiable information (PII) throughout the process of collection, transfer and use by American companies.
We’re a proud member of Concerned CRAs. We are committed to the future of the employment background screening industry, as we believe that certain data practices employed by some firms that operate in our industry place our profession, clients, and their applicants at risk.
Off-shoring consumer information is difficult to control, and presents environmental, political, economic, and social risks. That’s why we don’t send PII data outside the US for reviewing, verifying, processing, or customer service.