Have questions about working with EBI? Please fill in the form and a member of our sales team will contact you right away, or call 410-559-1024 and ask to speak with a sales representative. You can also email our Sales Team at

Customer Support

If you are an EBI customer and have questions about your account, or if you need help with any part of your system, you can email or call 844-875-2129 to be directly connected to a customer care representative.

Candidate Support

If you are applying for a position and have questions about the screening process, or need technical help with the system, you can email or call 844-875-2128 to be directly connected to a candidate support representative.

Submit an RFP

If you would like to submit an RFP to EBI, please do so here.

Alternatively, you can mail your RFP to:

Employment Background Investigations
700 Red Brook Blvd. #200
Owings Mills, MD 21117


Interested in partnering with EBI? Visit our Partners page, or email for more information.

Marketing & PR

Please contact our marketing department at or call 800.324.7700 x136

Career Opportunities

For more information about working at EBI or to apply for a job, visit our Careers page

Consumer Resources

Fact Act Notice
Consumer Disputes