Dec. 1 2017
Owings Mills, Maryland -- For the 10th time Employment Background Investigations, Inc. (EBI) has been ranked on HRO Today Magazine’s Pre-Employment Screening Baker’s Dozen Customer Satisfaction Ratings. EBI has been ranked on this prestigious list more times than any other screening firm.
The Baker’s Dozen is the largest and most respected survey of its kind. For the 2017 list, more than 600 customers of screening firms were asked to answer dozens of questions based on the breadth of service, size of deal and overall quality of service. The final list represents the top 13 screening providers in the US.
“With hundreds of screening firms out there, the Baker’s Dozen list can look very different from year to year,” said Larry White, President and COO of EBI. “The ability to consistently be at the top of the industry shows the true dedication of our team to customer care, quality, compliance and reliability. Many companies have a great year or two, and are appropriately recognized by making this list. But year-in and year-out, EBI is identified as one of the top screening firms. In fact, we’re the only screening firm to be on the list 10 times. We are thrilled to see our efforts recognized, and grateful to our wonderful customers who gave their feedback to get us there.”
EBI made some transformative changes to their business in 2017, including moving to a new 30,000 sq. ft. facility. The state-of-the-art EBI headquarters is a physical incarnation of their mission statement: “To be the happiest company… period. Only happy people can deliver happy.” The visually stunning space features several gourmet coffee breakrooms, a micro food market, and a learning center for new hire training and continual education for current employees. The numerous glass conference rooms and meeting spaces are designed to encourage collaboration and interaction between departments. Particularly unique is an in-house video recording studio where EBI produces industry news segments for their Screening News Network™. As the only news network for the screening industry, the Screening News Network helps to educate not just their customers, but the entire HR community.
Making the 2017 Bakers’ Dozen Best Background Screening Firms List for the 10th year caps a tremendously successful year of accolades and national recognition for EBI:
“We are very proud and humbled at the awards and accolades we have received this year,” said EBI CEO Rick Kurland. “I think these accolades are a direct reflection of the culture we’ve created at EBI. Over 25% of our employees have been with EBI for more than 10 years. It’s a model workforce of consistency and dedication. We’ve worked tirelessly to create an environment where our employees are happy. And when you do that it shines through in everything they do: from their quality of work, to their dedication to ‘delivering happy’ to all our customers.”
EBI was founded in 1994 by Kurland after seeing a news report about elder abuse. Mr. Kurland was motivated to create a company to provide reliable and accurate background screening to employers in order to prevent more tragedies. Today, EBI is one of the largest providers of global background screening, drug testing, occupational healthcare and electronic Form I-9 solutions.
EBI specializes in the development, implementation and management of comprehensive and customized employment screening programs including background screening, drug testing, occupational health screening and electronic form i9 and eVerify services for more than 5,000 clients in more than 200 countries and territories worldwide. EBI is a founding member of the National Association of Professional Background Screeners and is one of only a couple screening firms in the world that is NAPBS accredited while also holding both an ISO 9001:2015 Certification for Quality Management and an ISO 27001:2013 Certification for Information Security. For more information, visit www.ebiinc.com.
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