Bob Capwell//Chief Knowledge Officer
Bob Capwell is considered to be one of the leading experts in the background screening industry with more than 27 years of experience in the field. As Chief Knowledge Officer at EBI, Bob oversees the implementation and management of EBI’s Quality Management and Information Security Management Systems in accordance with ISO9001 and ISO27001 Standards. Bob also leads EBI’s internal training and knowledge sharing initiatives throughout the organization.
Bob is a past Chair of the National Association of Professional Background Screeners’ (NAPBS) Board of Directors and is an advocate of the organization as a global spokesperson and industry expert. Bob also led the association's efforts to organize a global background screening alliance for NAPBS through a worldwide outreach of screening firms. As Co-Chair of the International Committee of NAPBS, his mission is to foster the creation of best practices and standards for screening firms around the world and to create a unified Global Advisory Council to support and govern the industry as one global voice. His efforts thus far have united screening firms in Europe, Canada and the APAC region. Currently, Bob resides on the Association’s Global Advisory Council as a Global Ambassador.
Bob was a contributing author of the second edition of the ASIS Pre-employment Background Screening Guidelines and has written several articles and whitepapers for various publications, including a periodic column on background screening for The Society for Human Resource Management (SHRM) Online. He has been quoted in The Wall Street Journal, Human Resource Executive Magazine, Entrepreneur Magazine, and several HR-related publications. Bob speaks regularly to industry colleagues and HR Professionals both nationally and internationally. Bob has also made presentations to various government agencies and members of Congress on behalf of the background screening industry, which included The Federal Trade Commission and The Department of Transportation’s Sub-Committee on Aviation. Bob has also testified to Pennsylvania Court Administrators and Senate Judiciary Committee staff regarding consumer privacy and data breach legislation.
Bob was the founder and President of Comprehensive Information Services, Inc. (CIS) -- a Pittsburgh, PA based employment screening company with more than 17 years of service. EBI acquired CIS in February 2007.