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Our Culture

It’s one of the first things you think of when considering a new role: “What’s the culture like?”

As it happens, culture is not just important to us – it’s sacred.

Nobody wants to find themselves working for another hum-drum company full of rigid suits and anonymous faces. (Some people might refer to this type of environment as “corporate.” At EBI, we pride ourselves on not being “corporate.”)

Our mission statement is "To Be The Happiest Company, Period. Only Happy People Can Deliver Happy."  And over the years, we have been lucky enough to build up a culture that delivers on that goal. And you’d be hard-pressed to find one like it anywhere else. Imagine: Coworkers who won’t hesitate a moment to help you out. Leaders who encourage your personal and professional growth. Committees that organize charitable events to make noticeable impacts on the local communities. A workplace that inspires you with its sleek, collaborative design (not to mention the free gourmet coffee!)

Because at EBI, we understand that it’s all the little things that add up to make you excited to come to work each day. That make you excited to be part of a family. That make you happy.

Over 25% of our team has been here a decade or longer

In an age where tenure is virtually unheard of, EBI has it in spades. In fact 1 out of 4 team members has been with EBI for 10+  years, and 1 out of 16 has been with us for 15+ years.

Our Core Values

 

 
 
 
 
 
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From entry level positions to the executive team, everyone at EBI shares the same vision of who EBI is and what we stand for.

  1. We create clients for life.
  2. We embrace transparency, honesty and integrity in everything we do.
  3. We deliver impactful solutions that make a difference.
  4. We see opportunities where others see obstacles.
  5. We actively seek to learn and grow and share knowledge with others.
  6. We protect PII like it's our own.
  7. We value the power of our team, built on honor and mutual respect.
  8. We are committed to being creative, open minded and thinking outside the box.
  9. We believe in working hard and living fun.
  10. We are passionate about creating a "WOW" experience for everyone.

This is the "secret sauce" that makes it all work. Everything EBI does aligns with these common goals and it's what has made us so successful for so long.

 

Are You Ready to Deliver "Happy"?

Click below to see what positions are now available

An Inspiring Work Environment

 

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    Reception Area – Welcoming Guests With Style
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    The "Go For WOW" Conference Room
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    The Happy Day Cafe – A Place To Refuel, Recharge & Refresh
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    The Records Room Coffee Lounge – Recharge With Some Complimentary Gourmet Coffee
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    The "Think Outside the Box" Conference Room - A Cool Place To Brainstorm
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    The UnBored Room - Where All The Action Happens
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    The Marketing Team's Conference Area – Where Great Ideas Are Born

We selected and designed our office space with "happy" in mind.

Our office features:

  • Creative spaces for team collaboration
  • Training room to facilitate ongoing learning
  • State-of-the-art audio/visual and security technology
  • Self-service micromarket with fresh, healthy options
  • 3 gourmet coffee stations
  • Wellness room

Our business park features:

  • Fitness center with golf simulator
  • Subway restaurant
  • Walking trails
  • Picnic tables
  • Basketball court
  • Covered parking 

Benefits

  • EBI offers medical, dental, vision and optional employee-paid benefits that include life insurance, short and long-term disability
  • If you enroll in our group healthcare, you will automatically enroll in our HRA (Health Reimbursement Account). EBI gives you a generous assigned dollar amount toward your plan deductible.
  • PTO days that begin accruing immediately; 5 days can be carried over to the next year 
  • Annual performance increases
  • Internal growth and development opportunities
  • 401k with a competitive company match
  • EAP – which is a program that is available to help you and your immediate family members find solutions to life’s challenges. They offer assistance on many topics including, but not limited to, life changes, stress management, financial and legal concerns, anxiety and depression, family and parenting issues, etc.
  • Tuition reimbursement
  • Our internal Learning Management System enables team members to take unlimited free courses to help improve their skills 
  • Flexible working program to help foster a healthy work/life balance

EBI truly has a family atmosphere. The management team is extremely supportive. Leadership is always willing to help you grow, both personally and professionally; they really care about their associates. This may sound strange, but I look forward to coming into work every day!

Jamie F. Processing Specialist

Here at EBI, it’s relaxed enough where I can be comfortable during the day, but serious enough that everyone understands the difference we make by background screening. Also, it’s nice to know that the work being done, even behind the scenes, does matter and is noticed.  

Sheree M. Verifications Specialist

At EBI, I am part of a team that is dedicated to assisting our clients with making sound hiring decisions. We are not just a company, but a family who supports each other. I especially enjoy how we go above and beyond in raising money for our philanthropic fund to help others who are less fortunate.

Karen C. Adjudication Specialist

If there’s one thing I’ve come to understand about EBI in my time here, it’s how truly people-centric the company is. Managers and VP/Executive-level employees are open to -- and even seek out -- the input of operations-level employees, and that to me is an incredibly awesome and defining quality of the company. I genuinely feel like each employee has an influence and a role in growing the company to be even more efficient at producing the best products we can, and that value shines through every day. I’m proud to work for a company with such a focus on its people.

Michael S. Help Desk Support Technician

I have never been with a company that cares about its employees as much as EBI does. From coworkers who are like family, to the management team that has helped me develop both professionally and personally, I know I’m at the best place to grow my career. I’m proud to be Team EBI!

Rachael G. Human Resources Coordinator

There are many reasons I enjoy working at EBI, but the one reason that stands out is being around people who are extremely hard working and care about what they do. I enjoy being challenged in many different ways, having the freedom to think outside the box and have my ideas heard, and being recognized when I achieve my goals. EBI helps you learn, grow, and show your potential.

David M. Public Records Specialist

Just after college, I landed a role with EBI. Now, 15 years later, I am leading our Operations team. I don’t think that I would still be here if EBI’s culture was any different. The staff members are like family, but the support and push for professional growth from our executive team has allowed me to continually move up within the company. I don’t mind saying that with this professional growth came personal growth as well. With this type of inspiration and encouragement, I am more confident when making real-life and professional decisions, whether they are small or challenging.

Karyn D. Senior Manager of Background Screening Operations

EBI has given me the opportunity to focus on having a successful career, while also giving me the flexibility to focus on my number one priority: my family. Along with the expectations that I have for myself and for my quality of work, EBI also has quality standards that drive me to want to contribute my best to the EBI team. 

Nakia R. Implementation Manager

I have been able to create amazing relationships with fellow staff members, managers and upper management. I believe in EBI and the direction it is heading, and appreciate being trusted with increasing responsibility to help get us there. It is a great feeling knowing that you are an asset to a company, and not just a number.

Joyce S. Customer Care Specialist

It is exciting to be on this side of HR – I get to see first-hand just how effective and innovative our background screening services are. Working at EBI is exciting as so many projects are underway.  For my area, that means a vigorous staffing plan that is in place to meet the needs of our clients.  The culture at EBI allows me to expand my creative ideas in order to achieve the results that will drive our strategic staffing plan forward.  To this end, hiring excellent talent for an excellent place of employment is extremely fulfilling for me.

Dawn S. Talent Acquisition Specialist