Background Checks at Your Fingertips

Greenhouse users are accustomed to intuitive interfaces, customizable process flows and highly responsive customer service. Our integration upholds that reputation, allowing you to order and access your background check reports right from your Greenhouse portal while simultaneously providing easy-to-follow prompts for your candidates. And help is never more than a phone call (or email, or chat) away.    

What You Get with a Greenhouse-EBI Integration:

Feature What That Means Benefit to You
Package Change Option You can navigate directly from the candidate’s record in Greenhouse Recruiting to the EBI platform, and make on-the-fly adjustments to your pre-defined screening packages. Save time and money. There’s no need to create new packages and update picklists in the Greenhouse Recruiting system.
Billing Code Passing Report on and analyze your screening activity based on any data supported within Greenhouse Recruiting. Easily see your program’s performance. Run reports by location, department, title, cost to budget, etc.
Configurable Workflow Options Define or configure your background screening process flow to easily fit into your hiring process. Don’t get forced into a rigid, pre-defined integration. You already have a process. We’ll make sure we fit. Not the other way around.
ETA Feature Get notifications on when you can expect the final report for your background screening requests. The ETA status uses real-time, 90-day rolling analytics to determine when final results will be available. Make more informed hiring timeline decisions and proactively communicate next steps with your hiring managers and candidates. 
Adjudication Status Get real-time status updates so you can proactively communicate with team members as well as candidates. Save time by proactively facilitating dispute resolution and getting your new hires on board quicker.
Flexible Architecture We are able to take on the majority of the integration work, including field mapping, data transformation, and deployment. You won’t need to play intermediary between EBI and Greenhouse to get your systems hooked up. Even if there’s something we can’t do from our side, we’ll reach out to Greenhouse directly.
Multi-User Ordering Allows one user to submit the draft order, and a different user to complete the submission process and control access to the report. This feature also tracks which user executed which tasks. Add extra security to your screening process by limiting access per report versus per user.

Why EBI?

We realize you have many options when selecting a screening partner to integrate with your Greenhouse applicant tracking system. So what makes EBI different? Aside from the features and benefits you get with our integration, you also get our commitment to customer service, technology, and data security.

1. EXCEPTIONAL CUSTOMER SERVICE

A hyperfocus on delivering exceptional customer service EBI’s promise is simple. If you have a question, give us a call (or chat), and you’ll be answered by a US-based Customer Care specialist who will do everything they can to get your issue resolved right then and there. It’s called First Call Resolution...and it is a central part of our Business to Humans℠ customer care philosophy.

2. DEDICATION TO TECHNOLOGY

A dedication to process-simplifying technology. EBI offers screening technology specifically designed to automate and optimize your operations, ensure compliance and improve the candidate experience. Translation? You’ll save time, have enterprise-wide compliance, happier candidates, faster on-boarding and a measurable impact on your bottom line.

3. UNMATCHED DATA SECURITY

EBI ups the ante for protecting client and consumer data. EBI is the first National Association of Professional Background Screeners (NAPBS) Accredited background screening company in the world to hold an ISO27001:2013 certification for Information Security and an ISO 9001:2015 certification for Quality Management.

See a Demo

We’d love to show you a customized demo. Just tell us what you’re most interested in, and we’ll tailor a tour through our platform that’s as high-level or as in-the-weeds as you’d like. And there’s absolutely no obligation.

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