EBI is Responsive

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Jamel Smith

Customer Care Supervisor

100% U.S. Based Customer Care Team Most awarded service in the industry.

98% of our calls are answered within three rings
97% of our calls are handled by a live agent
81% of client issues are resolved on first call

Jamel explains
the EBI difference
Watch Video

EBI is Integrated

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The same
great experience.
No matter how
or where you work.
Your workflow is unique to you.
We'll never ask you to change it.
We're just here to make
your job a little easier.
You'll find EBI
Wherever you like to work!
Learn More
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EBI is Easy to Use

Whether you’re hiring a candidate, or you’re a candidate
applying for a job, EBI makes the screening process
easier, faster, and better than ever before.

EBI gives you a direct line to
your candidates.
See a Demo

Communicate Easily With Your Candidates

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Invite candidates via SMS text or email to input information, attach relevant documents using their phone and agree to the background check with an electronic wet signature. They can even log back in with verification, check the status of the screen, and provide any additional information needed.

EBI is Fast & Accurate

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*2019 average delivery time for the
following comprehensive package:

National Criminal Record Database search
County Criminal Search, SSN Trace
Statewide Criminal (where applicable)
Employment Verification
Education Verification
5 panel Urine Drug Screen

EBI helps you hire faster.
See Demo

Get to Know EBI

Tell us a little about you, and we'll show you why thousands of companies have already made the switch to EBI.


700 Red Brook Blvd. Owings Mills MD 21117
800-324-7700 | 410-486-0730

Happy Tuesday from Maryland.