We Are Pleased To Introduce The Innovators And Executives Of EBI

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Richard Kurland  President and CEO  Mr. Richard A. Kurland has built his 25 year career with a deep sense of commitment and an innovative spirit. Employment Background Investigations, Inc. (EBI) was created in 1994 shortly after Mr. Kurland viewed and empathized with a national media story line pertaining to nursing home abuse. Today, EBI does business in more than 200 countries worldwide with nearly 5,000 clients, and is ranked among the top 20 employment screening companies in North America.

Mr. Kurland’s focus on employee empowerment and strategic technology implementation has continued to push the boundaries of industry standards for client service and web-based human resources management tools.  Over the years, Mr. Kurland has continuously infused innovation and energy into the core of EBI’s background screening business solutions. Mr. Kurland’s development of unique suites of Drug Testing and Occupational Healthcare solutions, along with strategic integrations of Applicant Tracking and other HR essential tools has contributed to fulfilling his vision of a “Just One Solution” designed essentially for HR and Risk Mitigation professionals. Mr. Kurland is a Licensed Private Detective in the State of Maryland and is proud to be a founding member of the National Association of Professional Background Screeners (NAPBS.) Community and family are important to Mr. Kurland. He established “EBI One World,” a community outreach program.

Robert Capwell Chief Knowledge Officer Mr. Robert Capwell has been in the background screening industry for over seventeen years and is past chair and current board member of the National Association of Professional Background Screeners (NAPBS). He has been very active in government policies affecting our industry and in movement towards greater international communication on screening protocol.
Mr. Capwell is currently Co-Chair of the International Committee of NAPBS, which provides a forum for networking and creating best practices and standards across the international screening arena. Mr. Capwell has been published and been quoted in various publications and currently authors a monthly column on background screening for The Society for Human Resource Management (SHRM) online. Mr. Capwell has also made presentations to various government agencies and members of Congress on behalf of the background screening industry, which included The Federal Trade Commission and The Department of Transportation’s Sub-Committee on Aviation. Mr. Capwell has also testified to Pennsylvania Court Administrators and Senate Judiciary Committee staff regarding consumer privacy and data breach legislation. Mr. Capwell was the founder and President of Comprehensive Information Services, Inc. (CIS) a Pittsburgh, PA based employment screening company. EBI acquired CIS in February 2007.

Deborah Klarfeld Chief Business and Product Development Officer Ms. Deborah L. Klarfeld joins EBI as Chief Business and Product Development Officer. Ms. Klarfeld is responsible for developing key company initiatives and long-term growth strategies. Ms. Klarfeld is a proven leader and brings over 15 years of experience in marketing, business and product development.
Ms. Klarfeld held senior level positions in Product Management for two screening firms: American Driving Records Division of First Advantage Corporation; and US Investigations Services-Commercial Services Division. Ms. Klarfeld’s additional work experience includes Customer Service, Software Development, Operations, and Product Marketing.

Paul Renda  Chief Financial Officer Mr. Paul Renda has over twenty-five years of Finance, Accounting, Auditing and Management Consulting experience in both Public and Corporate Accounting and is a Certified Public Accountant (CPA) in Maryland and New York. He has extensive experience in developing and mentoring Executive and Manager level professionals as well as in the development of corporate controls, policies and procedures.

He has been an Executive and Officer of Employment Background Investigations since 2006 and currently serves as the Corporate Secretary and Treasurer of the company. He is responsible for all Financial, Treasury, Accounting, Tax, Reporting, Human Resource, Insurance and Risk Management functions of the Company. Prior to joining Employment Background Investigations as Chief Financial Officer, Mr. Renda served as Director of Finance and Accounting for Ann’s House of Nuts, Inc. for five years and was an Accounting and Consulting Manager for American Express Tax and Business Services for six years. Mr. Renda is a Member of the AICPA (American Institute of Public Accountants and MACPA (Maryland Association of Certified Public Accountants).

Pauline Revei Chief Operations Officer Background Screening Ms. Pauline Revei oversees all operational aspects of EBI’s Background Screening Departments. Ms. Revei is also part of EBI’s Initial Implementation Team. Ms. Revei manages EBI’s Processing, Verifications, Public Records, Quality Assurance, Adjudication and Internal Training Departments. Since 1999, Ms. Revei has been instrumental in the development and enhancement of all of EBI’s technological systems, work flow processes and department efficiencies.

She works closely with the development of management throughout the organization.  Prior to working with EBI, Ms. Revei worked for the district and regional centers of national retail chains in administrative, customer service and loss prevention roles. She has over seventeen years of experience in client relations.

Sandra Serrano Executive Director of Client Relations and Occupational Healthcare Ms. Sandra Serrano is responsible for the overall management of EBI’s Occupational Healthcare Department, including operations, compliance, customer service, product quality, service quality and training of the Drug Testing and Occupational Healthcare Services offered by EBI. Her department is responsible for managing the relationships with our collection sites, labs and MROs and to confirm their quality and compliance.

Ms. Serrano ensures compliance with all DOT and non-DOT regulations for drug testing and occupational healthcare services. Ms. Serrano is a member of DATIA and SAPAA, and has over sixteen years of experience in organizational development and management.  Sandra is also the Director of Client Relations and oversees all aspects of Customer Care within the company.  Her responsibility, along with the entire EBI team, is to ensure that EBI clients receive the highest level of customer service available within the entire the industry.