Innovation.
Security.
Compliance.

Delivering the most complete global screening
program solution available, including U.S.
based customer care and operations.

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Screening Process Optimization

EBI provides much more than superior screening services.  Our customized screening solutions help optimize your program so you get a tremendous return on investment while your candidates receive a seamless and user-friendly experience. 

Discover more about how we can help you develop efficiencies and achieve process excellence.

Manage Your Entire Screening Program
from
Just One SMART Platform.

Lower your costs, create a better work-life balance, achieve efficiencies and optimize workflows with EBI.

background check software international background checks

U.S Based Customer Care

All EBI operations, including customer service, are performed at our corporate headquarters with our guarantee of NO OFF-SHORING of domestic services. Your applicants’ data stays safely within the boundaries of our secure data network.

Why We Care

Fast Response Time    

Our Customer Care Representatives are the best in the industry, and they are all located in our corporate headquarters in Maryland.  We believe in "first call" resolution.  Calls are answered promptly and issues are fixed right away.  We are not big fans of automated attendants and voice mail.  We believe you deserve better. We believe great customer service results in a great customer experience.

Your data security is EBI’s top priority

We do more to protect your data than any other company in the industry.  With our No Off-Shoring policy, all critical data is kept within our borders.  EBI is the only screening firm in the world that is NAPBS Accredited, ISO 27001 and 9001 Certified. 

Retention Rate

Our Superior Customer Care is reflected in our retention rate. Thanks to our commitment to quality, security, customer service and innovation, more than 98% of our customers stay with EBI year after year.

Information Security is our Top Priority

The EBI Integrity Advantage is our pledge to you that we will never off-shore confidential information, we will not provide unconfirmed electronic data and we will not utilize home-based workers.

ISO/IEC 27001:2005 Standard Certification

We do everything in our power to protect the data within our system, and that includes going through the rigorous process of getting ISO27001:2005 Certified.  

ISO 9001:2008 Certification

At EBI, we are committed to delivering quality products and services as well as maintaining an environment that fosters customer satisfaction and continual improvement. We maintain a Quality Management System (QMS) in accordance with ISO 9001:2008 Standards.

NAPBS Accreditation 

EBI is one of only a small percentage of background screening firms in the world that have earned the distinguished seal of Accreditation though the National Association of Professional Background Screeners (NAPBS).

Verizon Cybertrust Security Certified Business

Cybertrust® is a solution employed by the world’s premier financial institutions and requires EBI to maintain high levels of security throughout our organization.

Safe Harbor Certification

EBI has established a data privacy policy that complies with the seven Safe Harbor principles as recognized by the United States Department of Commerce and the European Commission.

ConcernedCRAs

ConcernedCRAs is a group of like-minded Consumer Reporting Agencies that are dedicated to ensuring the responsible use of criminal history information.

J-One’s SMART Integration is seamless and compatible with virtually any HRIS, ATS or HCM system.

EBI’s background check technology delivers solutions that help make our clients more competitive in the never-ending quest to assess and on-board world-class talent.

 
  • EBI Integrations
  • EBI Integrations
 

A World Of Experience

Stay compliant and screen with confidence with our full suite of global and international background check and screening services in more than 200 countries and territories worldwide.  Our background check software is SMART Screening Technology that incorporates country specific screening protocols, data collection requirements and on-demand forms and documents.


Big or small, EBI provides all of the key background screening services your company needs.

READ MORE ABOUT OUR GLOBAL SOLUTIONS