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resources > helpful hints for drug testing
Tips and Helpful Hints for Drug Testing
Drug Testing General
What do I need?
What does the donor need?
Where should individuals go for their test?
How long will it take to receive my results?
Where do I log in for my results?
Who provides my username and password?
Drug Testing Website
What do I need to view the results?
How long are drug testing results on the website?
What if I don’t see a result or have a question regarding a result?
Random Drug Testing
What are random drug tests?
Drug Testing Supplies
How do I order more drug testing supplies?
Drug Testing General
What do I need?
All drug tests require a chain of custody form from a qualified drug-testing laboratory. You will need to select the reason for test as well as the test code on the form when you send the applicant for the test.
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What does the donor need?
The donor will need to have their copy of the chain of custody form in hand when they go to the collection site as well as a photo ID to present to the collector.
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Where should individuals go for their test?
If you are set up with one of the major laboratories, then you can use any one of the patient service centers (PSCs) that these labs have nationwide. If, however, an individual is not in a location served by a PSC, then you will need to contact our office at 800.324.7700 to set up a third party collection site.
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How long will it take to receive my results?
Drug Tests generally take 24 to 36 hours to complete. If, however, a test has to undergo any further testing or reviewed by an MRO then it may take longer. Our office will be more than happy to assist you to determine the status of any outstanding tests.
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Drug Testing Website
Where do I log in for my results?
The drug testing website can be accessed using our “Client Login Weblink” button on the top-right corner of our home page. This will bring up a new window. The link for the drug testing website is listed underneath of the login for background screening.
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Who provides my username and password?
One of our associates in the occupational healthcare department will provide you with your username and password when you sign up for your drug testing account with EBI.
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What do I need to view the results?
Other than a functional Internet browser 5.1 or higher, we recommend that you have the latest version of Adobe Acrobat Reader to view the results. Results are posted to the website in PDF format. You may receive a free copy of Adobe Acrobat Reader at www.adobe.com
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How long are drug testing results on the website?
Drug testing results are on our website for as long as you are a client with EBI. Most recent results will always be listed at the top of the page when you perform a general search.
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What if I don’t see a result or have a question regarding a result?
If you are looking for a result and it has been longer than 36-hours since the individual has gone for the drug screen, then you should contact our office to look into the status of the drug test. If you have any questions regarding the results, you can also contact our office with questions at 800.324.7700 or email us at DTCS@ebiinc.com
Random Drug Testing
What are random drug tests?
Random drug tests are used by employers as a preventive tool to try and discourage drug use in the workplace. Random drug testing is a scientific, random selection process that selects employees for drug testing on a monthly or quarterly basis. Department of Transportation regulations require all DOT regulated employees in safety sensitive positions to be in a random population and EBI can make this process easier by managing your random population and performing your selections for you.. Employers that are not subject to Department of Transportation (DOT) regulations can use EBI to setup and manage their random programs as well.
Having a well established random drug testing program does not mean that you do not trust or even like your employees. It means that you care enough about their safety and workplace security to protect them, and yourself, from the costs of on-the-job alcohol and drug abuse. Doing workplace randoms has proven effective in reducing workplace incidents and lowering worker’s compensation claims, saving employers money.
EBI will be more than happy to assist you with your random drug testing needs. In order to set up a random drug testing account, you should contact our office and speak with your Employment Screening Account Specialist
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Drug Testing Supplies
How do I order more drug testing supplies?
When you are logged into the drug testing results page, you can use the “Order Supplies” link highlighted in orange on the top navigation bar to order any chain of custodies or miscellaneous drug testing supplies that you may need.
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