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Home > Why EBI > Client Testimonials

Don’t Take Our Word For It – Just Listen To What Our Clients Are Saying

Don’t just take our word for some of the great things that our clients have to say about us!  Read what they are saying directly from our latest Customer Service Survey.  

Delania H. 
Aviation Staffing Firm
“The design of the website is crisp and the ease of getting information in a timely manner is incredible.”

Gregg W. 
Educational Software Company
“I like that the I-9 solutions and applicant storage capabilities work really well!”

Leslie W
Manufacturing Firm
“It is valuable to try and help identify employee issues before an employee is hired or is still in their probation period and EBI’s service does that for us.”

Lisa A. 
Global Security Firm

“The program is very easy and the process saves time for us to be able to submit backgrounds online.  Your website is very user friendly.”

Bridgett W. 
Transportation Security Company
“EBI’s customer service department always provides excellent service and is very helpful in resolving issues in a timely manner.”

Donna I.  
Institution of Higher Learning
“The report that is furnished for each candidate is easy to read and extremely informative.”

Laura H. 
Risk Management Firm

“EBI provides us with the key information we need in order to make good hiring decisions.  We appreciate the data EBI provides as well as their high level of customer service.”

Patty W. 
Payroll Management Service

“I chose EBI back in late 1999 and after almost 10 years it is for the same reason I stay - the people are great - I simply would not trust our account with anyone else.”

Judith D. 
National Trade Association

“I screened several companies and EBI was the best.  I have been extremely happy with their support.”

Pat G. 
Automobile Retailer

"EBI has consistently provided us just phenomenal customer service and a willingness to get us the exact product we want.  They are continuously improving their product line and their new and improved website is great to work with."

Mary F. 
International Hotel Chain

“EBI's services and solutions are completely reliable and a solid choice among background screeners.”

Mike W. 
National Non-Profit Agency

"The courtesy given by EBI's customer service team to our firm was incredible.  EBI's people are always very professional and polite."

Dawn K. 
Legal Practice

"EBI’s system provides easy access to results and also to archived results.  EBI has great customer service."

Jackie U. 
National Furniture Retailer
“EBI's customer service is great!  Whenever I have a question they are always willing to answer it in a timely and friendly manner!"

Vicki H.  
Of a Heating and Cooling Business

"EBI has great customer service and very attractive pricing."

Steve M
National Shipping Company
“I like that I have a level of confidence in hiring after using EBI's services.”

Nora R. 
Financial Brokerage Firm

"EBI's solutions fulfill our stringent industry screening needs perfectly."

Christine S. 
Biotechnology Research Firm

"The ease of EBI's services and helpfulness of their Account Managers and Customer Service representatives are the main reason we use EBI."

Len K. 
National Consulting Firm
“EBI has the fastest turn around, knowledgeable staff, and reasonable cost for screening services.”

Becky A. 
Higher Learning Institution
"I like the quick response of the system when background information is requested.  I usually receive information within a day of the request."

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