bottom line

Here's the bottom line, the essential facts you won't hear from salespeople, the truth you won't find on other websites:

There are distinguishing characteristics that you need to measure when deciding which pre-employment screening firm is the best fit for your needs.

Service. Do things always go perfectly? Of course not. But if, on occasion, our performance fails to meet your expectations, all you need do is pick up the telephone, and you'll immediately be talking with someone who can put it right. Test this statement against all the other leaders in our industry. You'll find proud claims of one hour response times, of four hour response times, of 24-hour guarantees, etc., etc., etc. To us, this is poppycock. When you have a problem, you need it solved NOW. Not after lunch, not four hours from now. Not tomorrow. Now.

We believe we've engineered top drawer service into our package more thoroughly than any firm we can name.

We also offer you a great transition team, unlike any other in the industry. How so? Because we designed it from a marketing standpoint. That's right, we designed it so that giving your business to EBI is the easiest decision you'll ever make. The way we see it, if you get off on the right foot with us, you're going to stay in our camp a long, long time. So we make sure that you get what you want (even when you're not quite sure of what that might be).

Accurate data delivered at light speed. All world-class background investigation firms use similar sources for their information. We're all good at it, too. So, here at EBI, we asked the question we never stop asking: "How can we be better?" This is what we came up with:

First off, we decided to create and manage our own proprietary network of courthouse researchers. We don't use brokers like many other firms, even our largest competitors. Why? Because by controlling our researchers – by opening a direct line of communication with them, and keeping them at work on EBI business – we can dig out the information you require more quickly, more accurately than anyone else.

A direct line of communication. Whether through land lines, cell phones, Internet, or e-mail, we are in constant contact with our network. The bottom line: because our people are our own, we extract the exact data you need. Very, very quickly. By managing our own researchers, we control our quality. We also test them with seeded requests. They're monitored regularly for turn-around time and accuracy. And they know it. (You can't do that with a broker.)

Keeping it all in the family, we have built an entire criminal records department that does nothing but spend its days interpreting criminal records results. This is crucial, because each courthouse and jurisdiction reports offenses in its own unique way. Since you need to obtain your results in homogenized, easy-to-read format, we standardize the results so you can learn what you need to learn in short order.

If that weren't enough, EBI's quality assurance department checks every single request prior to final delivery to you. That's how we make sure that all the information you get is error-free. That's how we make certain that you get every report you've requested. When problems exist, you never see them. Because we get to them first. Once we get to know each other, results become dependable, systematic, repeatable and predictable.

People turn to us because we don't offer a lot of technical jargon and web-based doublespeak. We don't put up a smokescreen of gobbledygook that plays great but means nothing. That's the sweet-sounding stuff you'll find on other websites.

What we do offer is unimpeachable data gathered and delivered as quickly as possible. The result is that you get the reliable information you need, exactly when you need it.

And at the right price. Because the next discriminator to measure when evaluating pre-employment service providers is dollars. Since we use our own researchers, we keep your costs down: we don't pay a middleman, and neither do you. We don't have to wait in line for a middleman to get around to us. Faster results. More accurate. Less expensive.

But it goes deeper than that. We show you how to use our services. So you don't have to gamble, and you don't have to guess.

We tailor investigations to your specific needs, and then we weed out expensive information that you haven't asked for. Our employment screening specialists will guide you to the least expensive, most comprehensive solutions. We analyze your programs, analyze your security needs, and deliver exactly what you want, rather than selling you irrelevancies and burdening you with useless information. And, since duplicate records don't address your objectives, we take the time to cull them.

Frankly, we look at this as a long-term relationship, not as a quick hit; we're not particularly interested in making money on any given transaction. Instead, we know that if we consistently give you what you need, you'll be back consistently. So look at it the way we do: we're entering into an enduring, solutions-based partnership.

And we're not inflexible. Like all companies, sometimes you have budgetary constraints. We understand that. And when you have special needs, we'll respond. The bottom line is, your decision is never going to be based on price. That's eliminated. Because when it comes down to the bottom line, EBI is going to be right there.

Data integrity. We limit your company's liability like nobody else. Let us explain: We place a heavy emphasis on secure delivery. Your results are always safe. VeriSign ensures your data arrives through 128-bit encryption. EBI has it – and so do our competitors; but we also use TruSecure – and our competitors don't. This is the solution employed by the world's premiere financial institutions. So we lock down your data internally, as well as encrypting whatever we send over the global Internet. No leaks from EBI. And we're regularly tested. EBI has firewall protection that would have kept Chicago from burning. Hackers and viruses turn from us to easier targets.

Even if e-mail (generally regarded as the most vulnerable way to transmit data) is your preferred delivery solution, with EBI's e-Link we ensure encryption on both ends. So the only people who can read your data are us – and you. We provide a buttoned down solution from delivery to receipt. Our insistence on data integrity means that no hacker is ever going to scramble information in a way that would make you liable to a job applicant. . And nobody is able to "change his grades." Do we sound a wee bit fanatical about this? We are.

Further, EBI wasn't created during the Internet revolution. Which means that we've become expert in using a multitude of delivery platforms. So if you require faxing, that's not a problem. In fact, that's how the company was originally built. If you require remote software, that's fine, too. EBI was the industry innovator in computer-to-computer delivery. If it's an on-line solution you need, that's obviously no problem. Our Internet technology is cutting edge. In fact, other than using carrier pigeons or Pony Express, we're going to get you the data you want exactly the way you want it.

We offer you something nobody else can. A multi-faceted criminal history report so powerful, so fast and so well-priced that it makes working with EBI a hands-down winner. NCRD-ci is an EBI exclusive, a multi-jurisdictional search of state and county criminal databases that currently includes 138 million offense records from 38 states. As a bonus, multi-state Sex Offenders and Foreign Nationals Sanctions database reports are generated for you as a part of the service. NCRD-ci costs you just $9.95 per report. At that price, it's the biggest bargain in the industry. Call it a loss leader, call it unreasonably inexpensive, but please, please, shop us on this one! At about one-third the cost of similar services, EBI offers you an unprecedented package, remarkably robust and deeply documented. No reasonable person can refuse it. In fact, the only thing unreasonable about NCRD-ci is the price.

We told you that we had discriminators to offer you in your search for a pre-employment services firm. We've spelled them out. Now it's time for you to do your research.

We're pretty confident you'll be back.